Clued in : how to keep customers coming back again and again /

Clued in : how to keep customers coming back again and again /

FTIR

Bibliographic Details
Main Author:	Carbone, Lewis P.
Format:
Language:	eng
Published:	Upper Saddle River, NJ : FT Prentice Hall, c200
Subjects:	Consumer satisfaction Customer services Consumer behavior Organizational effectiveness

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