Service design for six sigma : a roadmap for excellence /

Service design for six sigma : a roadmap for excellence /

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Bibliographic Details
Main Authors: 233420 El-Haik, Basem, Roy, David M, 1955-
Format:
Language:eng
Published: Hoboken, N.J : Wiley-Interscience, 2005
Subjects:
Six sigma (Quality control standard)
Total quality management
Description
Summary:22

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