Service management : operations, strategy, and information technology /

Service management : operations, strategy, and information technology /

Show other versions (3)

36

Bibliographic Details
Main Authors:	Fitzsimmons, James A. 356085, Fitzsimmons, Mona J. 356093
Format:
Language:	eng
Published:	New York : McGraw-Hill/Irwin, 2006
Subjects:	Service industries

Similar Items

Service management : operations, strategy, information technology /
by: Fitzsimmons, James A. 356085, et al.
Published: (2008)

Service management : operations, strategy, and information technology /
by: Fitzsimmons, James A. 356085, et al.
Published: (2004)

Service management : operations, strategy, and information technology /
by: Fitzsimmons, James A. 356085, et al.
Published: (1998)

Service management : operations, strategy, and information technology /
by: Fitzsimmons, James A. 356085, et al.
Published: (2001)

Service management : operations, strategy, and information technology [compact disc] /
by: Fitzsimmons, James A. 356085, et al.
Published: (2006)

Service management [electronic resource] : operations, strategy, information technology /
by: Fitzsimmons, James A. 356085, et al.
Published: (2008)

Service management : [cakera padat] operations, strategy, and information technology /
by: Fitzsimmons, James A. 356085, et al.
Published: (2004)

Service management : operations, strategy, and information technology / [cakera padat]
by: Fitzsimmons, James A. 356085, et al.
Published: (2001)

Service management : operations, strategy, information technology /
by: Fitzsimmons, James A. 356085, et al.
Published: (2014)

Service model software [compact disc] /
by: Fitzsimmons, James A. 356085, et al.
Published: (2004)

Service management : operations, strategy, information technology /
by: Fitzsimmons, James A., author, et al.
Published: (c201)

Service management : operations, strategy, information technology /
by: Fitzsimmons, James A. author, et al.
Published: (2019)

Service management for competitive advantage /
by: Fitzsimmons, James A., author, et al.
Published: (1994)

The management of service operations /
by: 254659 Wright, J. Nevan, et al.
Published: (2004)

Service Operations Management /
by: Johnston, Robert, 1953- author 355210, et al.
Published: (2021)

Service operations management /
by: 426131 Schmenner, Roger W.
Published: (1994)

Service management and operations /
by: Haksever, Cengiz
Published: (2000)

Service operations management /
by: 419272 Murdick, Robert G., et al.
Published: (1990)

Service operations management : improving service delivery /
by: Johnston, Robert, 1953-, et al.
Published: (2008)

Service operations management : improving service delivery /
by: 428524 Johnston, Robert, et al.
Published: (2005)

Service management effectiveness : balancing strategy, organization and human resources, operations and marketing /
by: 293157 Bowen, David E., et al.
Published: (1990)

Services marketing in Asia : managing people, technology, and strategy /
by: 404313 Lovelock, Chriethoper, et al.
Published: (2002)

Management and Analysis of service operations/
by: 368667 Browne, Jim
Published: (1984)

Managing service operations : design and implementation /
by: 242336 Hollins, Bill, et al.
Published: (2006)

Service management : the automation of services/
by: 236136 Collier, David A.
Published: (1985)

Service and Operations Management /
by: 331912 Haksever, Cengiz, et al.
Published: (2018)

Service management : strategy and leadership in service business /
by: 209995 Normann, Richard
Published: (1991)

Service management : strategy and leadership in service business /
by: 209995 Normann, Richard
Published: (2000)

Managing technology in the operations function /
by: 404114 Loader, David, et al.
Published: (2002)

Improving service quality with information technology /
by: 345568 Berkley, B. J., et al.

Managing services : marketing, operations, and human resources
by: 353156 Lovelock, Christopher H.
Published: (1988)

Managing services : marketing, operations, and human resources /
by: 353156 Lovelock, Christopher H.
Published: (1992)

Innovations in services marketing and management : strategies for emerging economies /
by: Goyal, Anita, 1972-, editor
Published: (2014)

Services marketing : people, technology, strategy /
by: 353156 Lovelock, Christopher H.
Published: (2001)

Services marketing : people, technology, strategy /
by: 353156 Lovelock, Christopher H.
Published: (2000)

An integrated service architecture framework for information technology service management and enterprise architecture /
by: Akbar Nabiollahi Najafabadi, 1970-, et al.
Published: (2012)

Services marketing : people, technology, strategy /
by: 180977 Lovelock, Christopher, et al.
Published: (2004)

Services marketing : people, technology, strategy /
by: 353156 Lovelock, Christopher H., et al.
Published: (2007)

An integrated service architecture framework for information technology service management and enterprise architecture [electronic resource] /
by: Akbar Nabiollahi Najafabadi, 1970-
Published: (2012)

Services, marketing and management /
by: 232249 Gilmore, Audrey
Published: (2003)