Crucial confrontations : tools for resolving broken promises, violated expectations and bad behavior /

Crucial confrontations : tools for resolving broken promises, violated expectations and bad behavior /

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Bibliographic Details
Main Author: Patterson, Kerry, 1946-
Format:
Language:eng
Published: New York : McGraw-Hill, 2005
Subjects:
Interpersonal confrontation
Interpersonal communication
Interpersonal relations
Communication in management
Communication in organizations

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