Service operations management : improving service delivery /
36
| Main Authors: | , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Harlow, England : FT/Prentice Hall,
2005
|
| Subjects: |
| _version_ | 1796714465659453440 |
|---|---|
| author | 428524 Johnston, Robert Clark, Graham |
| author_facet | 428524 Johnston, Robert Clark, Graham |
| author_sort | 428524 Johnston, Robert |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T05:20:52Z |
| format | |
| id | KOHA-OAI-TEST:337067 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T05:20:52Z |
| publishDate | 2005 |
| publisher | Harlow, England : FT/Prentice Hall, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:3370672020-12-19T17:11:25ZService operations management : improving service delivery / 428524 Johnston, Robert Clark, Graham Harlow, England : FT/Prentice Hall,2005eng36PSZJBLService industriesURN:ISBN:0273683675 (pbk.) |
| spellingShingle | Service industries 428524 Johnston, Robert Clark, Graham Service operations management : improving service delivery / |
| title | Service operations management : improving service delivery / |
| title_full | Service operations management : improving service delivery / |
| title_fullStr | Service operations management : improving service delivery / |
| title_full_unstemmed | Service operations management : improving service delivery / |
| title_short | Service operations management : improving service delivery / |
| title_sort | service operations management improving service delivery |
| topic | Service industries |
| work_keys_str_mv | AT 428524johnstonrobert serviceoperationsmanagementimprovingservicedelivery AT clarkgraham serviceoperationsmanagementimprovingservicedelivery |