Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that really work /

Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that really work /

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Bibliographic Details
Main Author: Keiningham, Timothy L.
Format:
Language:eng
Published: Hoboken, NJ : John Wiley & Sons, 2006
Subjects:
Customer loyalty

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