Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that really work /

Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that really work /

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Detalles Bibliográficos
Autor principal:	Keiningham, Timothy L.
Formato:
Lenguaje:	eng
Publicado:	Hoboken, NJ : John Wiley & Sons, 2006
Materias:	Customer loyalty

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