Index to product test reports in consumer magazines 1983 - 1984

Index to product test reports in consumer magazines 1983 - 1984

書目詳細資料
主要作者:	International Organization of Consumers Unions
格式:
出版:	Penang : International of Consumers Union, 1985
主題:	Commercial products Consumer complaints

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Index to product test reports in consumer magazines 1983-1985
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Guide to the principles of comparative testing
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Handling customer complaints : turning challenges into opportunities /
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Book link
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Calming upset customers : staying effective during unpleasant situations /
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Knock your socks off answers : solving customer nightmares & soothing nightmare customers /
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