The enemy within : actions that self-destruct companies, customer service and jobs /
36
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New York : McGraw-Hill,
1996
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_version_ | 1796718673469112320 |
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author | 303984 Buchanan, Richard W. |
author_facet | 303984 Buchanan, Richard W. |
author_sort | 303984 Buchanan, Richard W. |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-05T06:21:57Z |
format | |
id | KOHA-OAI-TEST:357477 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-05T06:21:57Z |
publishDate | 1996 |
publisher | New York : McGraw-Hill, |
record_format | dspace |
spelling | KOHA-OAI-TEST:3574772020-12-19T17:12:24ZThe enemy within : actions that self-destruct companies, customer service and jobs / 303984 Buchanan, Richard W. New York : McGraw-Hill,199636PSZJBLCustomer relationsConsumer satisfactionCustomer servicesSuccess in businessURN:ISBN:0074703242 |
spellingShingle | Customer relations Consumer satisfaction Customer services Success in business 303984 Buchanan, Richard W. The enemy within : actions that self-destruct companies, customer service and jobs / |
title | The enemy within : actions that self-destruct companies, customer service and jobs / |
title_full | The enemy within : actions that self-destruct companies, customer service and jobs / |
title_fullStr | The enemy within : actions that self-destruct companies, customer service and jobs / |
title_full_unstemmed | The enemy within : actions that self-destruct companies, customer service and jobs / |
title_short | The enemy within : actions that self-destruct companies, customer service and jobs / |
title_sort | enemy within actions that self destruct companies customer service and jobs |
topic | Customer relations Consumer satisfaction Customer services Success in business |
work_keys_str_mv | AT 303984buchananrichardw theenemywithinactionsthatselfdestructcompaniescustomerserviceandjobs AT 303984buchananrichardw enemywithinactionsthatselfdestructcompaniescustomerserviceandjobs |