Measuring and managing customer satisfaction : going for the gold /
36
| Main Author: | |
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| Format: | |
| Published: |
Milwaukee, Wis. : ASQC Quality Press,
1996
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| Subjects: |
| _version_ | 1796718879225937920 |
|---|---|
| author | 307855 Kessler, Sheila |
| author_facet | 307855 Kessler, Sheila |
| author_sort | 307855 Kessler, Sheila |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T06:24:43Z |
| format | |
| id | KOHA-OAI-TEST:358401 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| last_indexed | 2024-03-05T06:24:43Z |
| publishDate | 1996 |
| publisher | Milwaukee, Wis. : ASQC Quality Press, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:3584012020-12-19T17:12:26ZMeasuring and managing customer satisfaction : going for the gold / 307855 Kessler, Sheila Milwaukee, Wis. : ASQC Quality Press,199636PSZJBLConsumer satisfactionURN:ISBN:0873893646 |
| spellingShingle | Consumer satisfaction 307855 Kessler, Sheila Measuring and managing customer satisfaction : going for the gold / |
| title | Measuring and managing customer satisfaction : going for the gold / |
| title_full | Measuring and managing customer satisfaction : going for the gold / |
| title_fullStr | Measuring and managing customer satisfaction : going for the gold / |
| title_full_unstemmed | Measuring and managing customer satisfaction : going for the gold / |
| title_short | Measuring and managing customer satisfaction : going for the gold / |
| title_sort | measuring and managing customer satisfaction going for the gold |
| topic | Consumer satisfaction |
| work_keys_str_mv | AT 307855kesslersheila measuringandmanagingcustomersatisfactiongoingforthegold |