Stamatis, D. H. (1996). Total quality management in healthcare: Implementation strategies for optimum results. Chicago : Irwin.
Chicago-viite (17. p.)Stamatis, D. H. Total Quality Management in Healthcare: Implementation Strategies for Optimum Results. Chicago : Irwin, 1996.
MLA-viite (9. p.)Stamatis, D. H. Total Quality Management in Healthcare: Implementation Strategies for Optimum Results. Chicago : Irwin, 1996.
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