The quest for loyalty /
36
| Main Author: | |
|---|---|
| Format: | |
| Published: |
Boston, MASS : Harvard Business Review,
1996
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| Subjects: |
| _version_ | 1826428833819000832 |
|---|---|
| author | Reichheld, Frederick F |
| author_facet | Reichheld, Frederick F |
| author_sort | Reichheld, Frederick F |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T06:36:29Z |
| format | |
| id | KOHA-OAI-TEST:362305 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| last_indexed | 2024-03-05T06:36:29Z |
| publishDate | 1996 |
| publisher | Boston, MASS : Harvard Business Review, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:3623052020-12-19T17:12:34ZThe quest for loyalty / Reichheld, Frederick F Boston, MASS : Harvard Business Review,199636PSZJBLCustomer relationsLoyaltyEmployee loyaltyCorporationsURN:ISBN:0875847455 |
| spellingShingle | Customer relations Loyalty Employee loyalty Corporations Reichheld, Frederick F The quest for loyalty / |
| title | The quest for loyalty / |
| title_full | The quest for loyalty / |
| title_fullStr | The quest for loyalty / |
| title_full_unstemmed | The quest for loyalty / |
| title_short | The quest for loyalty / |
| title_sort | quest for loyalty |
| topic | Customer relations Loyalty Employee loyalty Corporations |
| work_keys_str_mv | AT reichheldfrederickf thequestforloyalty AT reichheldfrederickf questforloyalty |