Delivering customer value : it's everyone's job /
36
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Portland, Or. : Productivity Press,
1995
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| Subjects: |
| _version_ | 1796720390729367552 |
|---|---|
| author | Albrecht, Karl, 1941- |
| author_facet | Albrecht, Karl, 1941- |
| author_sort | Albrecht, Karl, 1941- |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T06:46:35Z |
| format | |
| id | KOHA-OAI-TEST:365679 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T06:46:35Z |
| publishDate | 1995 |
| publisher | Portland, Or. : Productivity Press, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:3656792020-12-19T17:12:42ZDelivering customer value : it's everyone's job / Albrecht, Karl, 1941- Portland, Or. : Productivity Press,1995eng36PSZJBLConsumer satisfactionCustomer servicesURN:ISBN:1563271486 |
| spellingShingle | Consumer satisfaction Customer services Albrecht, Karl, 1941- Delivering customer value : it's everyone's job / |
| title | Delivering customer value : it's everyone's job / |
| title_full | Delivering customer value : it's everyone's job / |
| title_fullStr | Delivering customer value : it's everyone's job / |
| title_full_unstemmed | Delivering customer value : it's everyone's job / |
| title_short | Delivering customer value : it's everyone's job / |
| title_sort | delivering customer value it s everyone s job |
| topic | Consumer satisfaction Customer services |
| work_keys_str_mv | AT albrechtkarl1941 deliveringcustomervalueitseveryonesjob |