Higher profits through customer lock-in : a roadmap /
36
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Mason, OH : Thomson,
2004
|
| Subjects: |
| _version_ | 1826430678841950208 |
|---|---|
| author | Buschken, Joachim, 1964- |
| author_facet | Buschken, Joachim, 1964- |
| author_sort | Buschken, Joachim, 1964- |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T07:04:04Z |
| format | |
| id | KOHA-OAI-TEST:371503 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T07:04:04Z |
| publishDate | 2004 |
| publisher | Mason, OH : Thomson, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:3715032020-12-19T17:12:55ZHigher profits through customer lock-in : a roadmap / Buschken, Joachim, 1964- Mason, OH : Thomson,2004eng36PSZJBLCustomer relationsCustomer loyaltyCustomer servicesURN:ISBN:0324202652 (hbk.) |
| spellingShingle | Customer relations Customer loyalty Customer services Buschken, Joachim, 1964- Higher profits through customer lock-in : a roadmap / |
| title | Higher profits through customer lock-in : a roadmap / |
| title_full | Higher profits through customer lock-in : a roadmap / |
| title_fullStr | Higher profits through customer lock-in : a roadmap / |
| title_full_unstemmed | Higher profits through customer lock-in : a roadmap / |
| title_short | Higher profits through customer lock-in : a roadmap / |
| title_sort | higher profits through customer lock in a roadmap |
| topic | Customer relations Customer loyalty Customer services |
| work_keys_str_mv | AT buschkenjoachim1964 higherprofitsthroughcustomerlockinaroadmap |