Higher profits through customer lock-in : a roadmap /
36
Main Author: | |
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Format: | |
Language: | eng |
Published: |
Mason, OH : Thomson,
2004
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Subjects: |
_version_ | 1826430678841950208 |
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author | Buschken, Joachim, 1964- |
author_facet | Buschken, Joachim, 1964- |
author_sort | Buschken, Joachim, 1964- |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-05T07:04:04Z |
format | |
id | KOHA-OAI-TEST:371503 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T07:04:04Z |
publishDate | 2004 |
publisher | Mason, OH : Thomson, |
record_format | dspace |
spelling | KOHA-OAI-TEST:3715032020-12-19T17:12:55ZHigher profits through customer lock-in : a roadmap / Buschken, Joachim, 1964- Mason, OH : Thomson,2004eng36PSZJBLCustomer relationsCustomer loyaltyCustomer servicesURN:ISBN:0324202652 (hbk.) |
spellingShingle | Customer relations Customer loyalty Customer services Buschken, Joachim, 1964- Higher profits through customer lock-in : a roadmap / |
title | Higher profits through customer lock-in : a roadmap / |
title_full | Higher profits through customer lock-in : a roadmap / |
title_fullStr | Higher profits through customer lock-in : a roadmap / |
title_full_unstemmed | Higher profits through customer lock-in : a roadmap / |
title_short | Higher profits through customer lock-in : a roadmap / |
title_sort | higher profits through customer lock in a roadmap |
topic | Customer relations Customer loyalty Customer services |
work_keys_str_mv | AT buschkenjoachim1964 higherprofitsthroughcustomerlockinaroadmap |