Effective customer service : ten steps for technical professions /
36
Main Authors: | , |
---|---|
Format: | |
Language: | eng |
Published: |
Upper Saddle River, NJ : Pearson Prentice Hall,
2004
|
Subjects: |
_version_ | 1796721841588404224 |
---|---|
author | 189800 Goetsch, David L. Davis, Stanley, 1931- |
author_facet | 189800 Goetsch, David L. Davis, Stanley, 1931- |
author_sort | 189800 Goetsch, David L. |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-05T07:07:28Z |
format | |
id | KOHA-OAI-TEST:372549 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T07:07:28Z |
publishDate | 2004 |
publisher | Upper Saddle River, NJ : Pearson Prentice Hall, |
record_format | dspace |
spelling | KOHA-OAI-TEST:3725492020-12-19T17:12:57ZEffective customer service : ten steps for technical professions / 189800 Goetsch, David L. Davis, Stanley, 1931- Upper Saddle River, NJ : Pearson Prentice Hall,2004eng36PSZJBLCustomer servicesURN:ISBN:0130485292 (pbk.) |
spellingShingle | Customer services 189800 Goetsch, David L. Davis, Stanley, 1931- Effective customer service : ten steps for technical professions / |
title | Effective customer service : ten steps for technical professions / |
title_full | Effective customer service : ten steps for technical professions / |
title_fullStr | Effective customer service : ten steps for technical professions / |
title_full_unstemmed | Effective customer service : ten steps for technical professions / |
title_short | Effective customer service : ten steps for technical professions / |
title_sort | effective customer service ten steps for technical professions |
topic | Customer services |
work_keys_str_mv | AT 189800goetschdavidl effectivecustomerservicetenstepsfortechnicalprofessions AT davisstanley1931 effectivecustomerservicetenstepsfortechnicalprofessions |