Effective customer service : ten steps for technical professions /

36

Bibliographic Details
Main Authors: 189800 Goetsch, David L., Davis, Stanley, 1931-
Format:
Language:eng
Published: Upper Saddle River, NJ : Pearson Prentice Hall, 2004
Subjects:
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author 189800 Goetsch, David L.
Davis, Stanley, 1931-
author_facet 189800 Goetsch, David L.
Davis, Stanley, 1931-
author_sort 189800 Goetsch, David L.
collection OCEAN
description 36
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institution Universiti Teknologi Malaysia - OCEAN
language eng
last_indexed 2024-03-05T07:07:28Z
publishDate 2004
publisher Upper Saddle River, NJ : Pearson Prentice Hall,
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spelling KOHA-OAI-TEST:3725492020-12-19T17:12:57ZEffective customer service : ten steps for technical professions / 189800 Goetsch, David L. Davis, Stanley, 1931- Upper Saddle River, NJ : Pearson Prentice Hall,2004eng36PSZJBLCustomer servicesURN:ISBN:0130485292 (pbk.)
spellingShingle Customer services
189800 Goetsch, David L.
Davis, Stanley, 1931-
Effective customer service : ten steps for technical professions /
title Effective customer service : ten steps for technical professions /
title_full Effective customer service : ten steps for technical professions /
title_fullStr Effective customer service : ten steps for technical professions /
title_full_unstemmed Effective customer service : ten steps for technical professions /
title_short Effective customer service : ten steps for technical professions /
title_sort effective customer service ten steps for technical professions
topic Customer services
work_keys_str_mv AT 189800goetschdavidl effectivecustomerservicetenstepsfortechnicalprofessions
AT davisstanley1931 effectivecustomerservicetenstepsfortechnicalprofessions