The value network : integrating the five critical processes that create customer satisfaction /
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New York : AMACOM,
1994
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_version_ | 1796724881393451008 |
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author | 430965 De Rose, Louis J. |
author_facet | 430965 De Rose, Louis J. |
author_sort | 430965 De Rose, Louis J. |
collection | OCEAN |
description | 28 |
first_indexed | 2024-03-05T07:50:57Z |
format | |
id | KOHA-OAI-TEST:387038 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-05T07:50:57Z |
publishDate | 1994 |
publisher | New York : AMACOM, |
record_format | dspace |
spelling | KOHA-OAI-TEST:3870382020-12-19T17:13:30ZThe value network : integrating the five critical processes that create customer satisfaction / 430965 De Rose, Louis J. New York : AMACOM,19942836FTIRIndustrial managementConsumer satisfactionURN:ISBN:0814451098 |
spellingShingle | Industrial management Consumer satisfaction 430965 De Rose, Louis J. The value network : integrating the five critical processes that create customer satisfaction / |
title | The value network : integrating the five critical processes that create customer satisfaction / |
title_full | The value network : integrating the five critical processes that create customer satisfaction / |
title_fullStr | The value network : integrating the five critical processes that create customer satisfaction / |
title_full_unstemmed | The value network : integrating the five critical processes that create customer satisfaction / |
title_short | The value network : integrating the five critical processes that create customer satisfaction / |
title_sort | value network integrating the five critical processes that create customer satisfaction |
topic | Industrial management Consumer satisfaction |
work_keys_str_mv | AT 430965deroselouisj thevaluenetworkintegratingthefivecriticalprocessesthatcreatecustomersatisfaction AT 430965deroselouisj valuenetworkintegratingthefivecriticalprocessesthatcreatecustomersatisfaction |