How to really deliver superior customer service /

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• Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
  Dahkki: Blunt, Carolyn, et al.
  Almmustuhtton: (2013)
• The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers /
  Dahkki: 520176 Soudagar, Reza, et al.
  Almmustuhtton: (c201)
• Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships /
  Dahkki: Lafrenir̈e, Daniel, author
  Almmustuhtton: (2020)
• Best practices in customer service /
  Dahkki: Zemke, Ron, et al.
  Almmustuhtton: (1998)
• Customer loyalty : how to earn it, how to keep it /
  Dahkki: 341711 Griffin, Jill
  Almmustuhtton: (1995)