Providing customer-oriented services in academic libraries /

Míreanna comhchosúla

• The academic library and Its users /
  de réir: Jordan, Peter, 1936-
  Foilsithe / Cruthaithe: (1998)
• Reader services in polytechnic libraries/
  de réir: Fletcher, John
  Foilsithe / Cruthaithe: (1985)
• Libraries as user-centered organizations : imperatives for organizational change /
  de réir: Butler, Meredith A.
  Foilsithe / Cruthaithe: (1993)
• Service quality in academic libraries /
  de réir: Hernon, Peter., et al.
  Foilsithe / Cruthaithe: (c199)
• Building a successful customer-service culture : a guide for library and information managers /
  de réir: Melling, Maxine, et al.
  Foilsithe / Cruthaithe: (2002)