A framework of complaints and suggestion management system (CSMS) and e-CSMS [electronic resource] /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007
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Format: | |
Language: | eng |
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Skudai : Universiti Teknologi Malaysia,
2007
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_version_ | 1796728288707608576 |
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author | 253123 Salwana Mohamad @ Asmara |
author_facet | 253123 Salwana Mohamad @ Asmara |
author_sort | 253123 Salwana Mohamad @ Asmara |
collection | OCEAN |
description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007 |
first_indexed | 2024-03-05T08:40:44Z |
format | |
id | KOHA-OAI-TEST:403771 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T08:40:44Z |
publishDate | 2007 |
publisher | Skudai : Universiti Teknologi Malaysia, |
record_format | dspace |
spelling | KOHA-OAI-TEST:4037712020-12-19T17:14:05ZA framework of complaints and suggestion management system (CSMS) and e-CSMS [electronic resource] / 253123 Salwana Mohamad @ Asmara Skudai : Universiti Teknologi Malaysia,2007engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 200758PSZJBLDatabase managementConsumer complaints |
spellingShingle | Database management Consumer complaints 253123 Salwana Mohamad @ Asmara A framework of complaints and suggestion management system (CSMS) and e-CSMS [electronic resource] / |
title | A framework of complaints and suggestion management system (CSMS) and e-CSMS [electronic resource] / |
title_full | A framework of complaints and suggestion management system (CSMS) and e-CSMS [electronic resource] / |
title_fullStr | A framework of complaints and suggestion management system (CSMS) and e-CSMS [electronic resource] / |
title_full_unstemmed | A framework of complaints and suggestion management system (CSMS) and e-CSMS [electronic resource] / |
title_short | A framework of complaints and suggestion management system (CSMS) and e-CSMS [electronic resource] / |
title_sort | framework of complaints and suggestion management system csms and e csms electronic resource |
topic | Database management Consumer complaints |
work_keys_str_mv | AT 253123salwanamohamadasmara aframeworkofcomplaintsandsuggestionmanagementsystemcsmsandecsmselectronicresource AT 253123salwanamohamadasmara frameworkofcomplaintsandsuggestionmanagementsystemcsmsandecsmselectronicresource |