Service management [electronic resource] : operations, strategy, information technology /

Service management [electronic resource] : operations, strategy, information technology /

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Bibliografiske detaljer
Main Authors: Fitzsimmons, James A. 356085, Fitzsimmons, Mona J. 356093
Format:
Sprog:eng
Udgivet: New York, NY : McGraw-Hill/Irwin, 2008
Fag:
Service industries
Beskrivelse
Summary:36

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