Service management [electronic resource] : operations, strategy, information technology /
36
| Main Authors: | , |
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| Format: | |
| Language: | eng |
| Published: |
New York, NY : McGraw-Hill/Irwin,
2008
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| Subjects: |
| _version_ | 1826438376431026176 |
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| author | Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 |
| author_facet | Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 |
| author_sort | Fitzsimmons, James A. 356085 |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T08:59:22Z |
| format | |
| id | KOHA-OAI-TEST:409920 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T08:59:22Z |
| publishDate | 2008 |
| publisher | New York, NY : McGraw-Hill/Irwin, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:4099202021-04-22T07:21:30ZService management [electronic resource] : operations, strategy, information technology / Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 New York, NY : McGraw-Hill/Irwin,2008eng36PSZJBLService industriesURN:ISBN:9780073377834URN:ISBN:0073345002 |
| spellingShingle | Service industries Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 Service management [electronic resource] : operations, strategy, information technology / |
| title | Service management [electronic resource] : operations, strategy, information technology / |
| title_full | Service management [electronic resource] : operations, strategy, information technology / |
| title_fullStr | Service management [electronic resource] : operations, strategy, information technology / |
| title_full_unstemmed | Service management [electronic resource] : operations, strategy, information technology / |
| title_short | Service management [electronic resource] : operations, strategy, information technology / |
| title_sort | service management electronic resource operations strategy information technology |
| topic | Service industries |
| work_keys_str_mv | AT fitzsimmonsjamesa356085 servicemanagementelectronicresourceoperationsstrategyinformationtechnology AT fitzsimmonsmonaj356093 servicemanagementelectronicresourceoperationsstrategyinformationtechnology |