Successful service operations management / [cakera padat]
36
| Main Authors: | , , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Mason, Ohio : Thomson/South-Western,
2003
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| Subjects: |
| _version_ | 1796730359672471552 |
|---|---|
| author | 420941 Metters, Richard D. King-Metters, Kathryn, 1949- Pullman, Madeleine, 1957- |
| author_facet | 420941 Metters, Richard D. King-Metters, Kathryn, 1949- Pullman, Madeleine, 1957- |
| author_sort | 420941 Metters, Richard D. |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T09:10:01Z |
| format | |
| id | KOHA-OAI-TEST:413426 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T09:10:01Z |
| publishDate | 2003 |
| publisher | Mason, Ohio : Thomson/South-Western, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:4134262020-12-19T17:14:26ZSuccessful service operations management / [cakera padat] 420941 Metters, Richard D. King-Metters, Kathryn, 1949- Pullman, Madeleine, 1957- Mason, Ohio : Thomson/South-Western,2003eng36PSZJBLCustomer servicesURN:ISBN:0324135602 |
| spellingShingle | Customer services 420941 Metters, Richard D. King-Metters, Kathryn, 1949- Pullman, Madeleine, 1957- Successful service operations management / [cakera padat] |
| title | Successful service operations management / [cakera padat] |
| title_full | Successful service operations management / [cakera padat] |
| title_fullStr | Successful service operations management / [cakera padat] |
| title_full_unstemmed | Successful service operations management / [cakera padat] |
| title_short | Successful service operations management / [cakera padat] |
| title_sort | successful service operations management cakera padat |
| topic | Customer services |
| work_keys_str_mv | AT 420941mettersrichardd successfulserviceoperationsmanagementcakerapadat AT kingmetterskathryn1949 successfulserviceoperationsmanagementcakerapadat AT pullmanmadeleine1957 successfulserviceoperationsmanagementcakerapadat |