Service management : [cakera padat] operations, strategy, and information technology /
36
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Language: | eng |
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New York, NY : McGraw-Hill/Irwin
2004
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_version_ | 1826439560698003456 |
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author | Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 |
author_facet | Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 |
author_sort | Fitzsimmons, James A. 356085 |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-05T09:16:59Z |
format | |
id | KOHA-OAI-TEST:415742 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T09:16:59Z |
publishDate | 2004 |
publisher | New York, NY : McGraw-Hill/Irwin |
record_format | dspace |
spelling | KOHA-OAI-TEST:4157422021-04-22T07:21:30ZService management : [cakera padat] operations, strategy, and information technology / Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 New York, NY : McGraw-Hill/Irwin2004eng36PSZJBLService industriesURN:ISBN:0072858753 |
spellingShingle | Service industries Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 Service management : [cakera padat] operations, strategy, and information technology / |
title | Service management : [cakera padat] operations, strategy, and information technology / |
title_full | Service management : [cakera padat] operations, strategy, and information technology / |
title_fullStr | Service management : [cakera padat] operations, strategy, and information technology / |
title_full_unstemmed | Service management : [cakera padat] operations, strategy, and information technology / |
title_short | Service management : [cakera padat] operations, strategy, and information technology / |
title_sort | service management cakera padat operations strategy and information technology |
topic | Service industries |
work_keys_str_mv | AT fitzsimmonsjamesa356085 servicemanagementcakerapadatoperationsstrategyandinformationtechnology AT fitzsimmonsmonaj356093 servicemanagementcakerapadatoperationsstrategyandinformationtechnology |