Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] /

Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2005

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Hlavní autor: 375527 Nur Ilham Abdul Wahab
Médium:
Jazyk:eng
Vydáno: Skudai : Universiti Teknologi Malaysia, 2005
Témata:
Customer relations
Popis
Shrnutí:Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2005

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