Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2005
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Format: | |
Language: | eng |
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Skudai : Universiti Teknologi Malaysia,
2005
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_version_ | 1826441030049726464 |
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author | 375527 Nur Ilham Abdul Wahab |
author_facet | 375527 Nur Ilham Abdul Wahab |
author_sort | 375527 Nur Ilham Abdul Wahab |
collection | OCEAN |
description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2005 |
first_indexed | 2024-03-05T09:38:25Z |
format | |
id | KOHA-OAI-TEST:422903 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T09:38:25Z |
publishDate | 2005 |
publisher | Skudai : Universiti Teknologi Malaysia, |
record_format | dspace |
spelling | KOHA-OAI-TEST:4229032020-12-19T17:14:50ZImplementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] / 375527 Nur Ilham Abdul Wahab Skudai : Universiti Teknologi Malaysia,2005engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 200536PSZJBLCustomer relationsCustomer relations |
spellingShingle | Customer relations Customer relations 375527 Nur Ilham Abdul Wahab Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] / |
title | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] / |
title_full | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] / |
title_fullStr | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] / |
title_full_unstemmed | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] / |
title_short | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] / |
title_sort | implementing customer relationship management and service quality supporting ict services for cict utm compact disc |
topic | Customer relations Customer relations |
work_keys_str_mv | AT 375527nurilhamabdulwahab implementingcustomerrelationshipmanagementandservicequalitysupportingictservicesforcictutmcompactdisc |