173162 Laguna, M., & Marklund, J. (2005). Business process modeling, simulation, and design [compact disc]. Upper Saddle River, NJ : Prentice Hall.
Chicago Style (17th ed.) Citation173162 Laguna, Manuel, and Johan Marklund. Business Process Modeling, Simulation, and Design [compact Disc]. Upper Saddle River, NJ : Prentice Hall, 2005.
MLA (9th ed.) Citation173162 Laguna, Manuel, and Johan Marklund. Business Process Modeling, Simulation, and Design [compact Disc]. Upper Saddle River, NJ : Prentice Hall, 2005.
Warning: These citations may not always be 100% accurate.