Involving customers in new service development /

Involving customers in new service development /

Includes bibliographical references and index

Bibliographic Details
Main Author:	Edvardsson, Bo, 1952-
Format:
Language:	eng
Published:	London : Imperial College Press ; Hackensack, NJ ; London : Distributed by World Scientific Publishing Co., c200
Subjects:	New products Customer relations Service industries Creative ability in business

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