Successful telephone techniques : how to improve your organisation's image /

Míreanna comhchosúla

• The telephone skills pocketbook /
  de réir: 236842 Richards, Mary
  Foilsithe / Cruthaithe: (1997)
• Effective telephone skills /
  de réir: 276026 Farrell, Thomas J.
  Foilsithe / Cruthaithe: (1990)
• Telephone communication skills for the 90's [kasetvideo]
  Foilsithe / Cruthaithe: (1992)
• Telephoning in English /
  de réir: Naterop, B. Jean (Bertha Jean), et al.
  Foilsithe / Cruthaithe: (2004)
• Call center success : essential skilla for CSRs /
  de réir: 263342 Finch, Lloyd C.
  Foilsithe / Cruthaithe: (2000)