Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations /
Includes bibliographical references and index.
| Main Authors: | , , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Milwaukee, WI : ASQ Quality Press,
2010
|
| Subjects: |
| _version_ | 1796737062887489536 |
|---|---|
| author | 268870 Cianfrani, Charles A. West, Jack, 1944- Cianfrani, Charles A. Cracking the case of ISO 9001:2000 for service |
| author_facet | 268870 Cianfrani, Charles A. West, Jack, 1944- Cianfrani, Charles A. Cracking the case of ISO 9001:2000 for service |
| author_sort | 268870 Cianfrani, Charles A. |
| collection | OCEAN |
| description | Includes bibliographical references and index. |
| first_indexed | 2024-03-05T10:42:38Z |
| format | |
| id | KOHA-OAI-TEST:444279 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T10:42:38Z |
| publishDate | 2010 |
| publisher | Milwaukee, WI : ASQ Quality Press, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:4442792020-12-19T17:16:05ZCracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations / 268870 Cianfrani, Charles A. West, Jack, 1944- Cianfrani, Charles A. Cracking the case of ISO 9001:2000 for service Milwaukee, WI : ASQ Quality Press,2010engIncludes bibliographical references and index.PSZJBLQuality controlISO 9001 StandardURN:ISBN:9780873897624 (alk. paper) |
| spellingShingle | Quality control ISO 9001 Standard 268870 Cianfrani, Charles A. West, Jack, 1944- Cianfrani, Charles A. Cracking the case of ISO 9001:2000 for service Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations / |
| title | Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations / |
| title_full | Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations / |
| title_fullStr | Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations / |
| title_full_unstemmed | Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations / |
| title_short | Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations / |
| title_sort | cracking the case of iso 9001 2008 for service a simple guide to implementing quality management in service organizations |
| topic | Quality control ISO 9001 Standard |
| work_keys_str_mv | AT 268870cianfranicharlesa crackingthecaseofiso90012008forserviceasimpleguidetoimplementingqualitymanagementinserviceorganizations AT westjack1944 crackingthecaseofiso90012008forserviceasimpleguidetoimplementingqualitymanagementinserviceorganizations AT cianfranicharlesacrackingthecaseofiso90012000forservice crackingthecaseofiso90012008forserviceasimpleguidetoimplementingqualitymanagementinserviceorganizations |