Getting it right! : creating customer value for market leadership /

Getting it right! : creating customer value for market leadership /

36

Detalhes bibliográficos
Autor principal: 251407 Weinzimer, Philip
Formato:
Publicado em: New York : John Wiley, 1998
Assuntos:
Customer services
Consumer satisfaction
Market share
Descrição
Resumo:36

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