Getting it right! : creating customer value for market leadership /
36
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New York : John Wiley,
1998
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_version_ | 1826364119979130880 |
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author | 251407 Weinzimer, Philip |
author_facet | 251407 Weinzimer, Philip |
author_sort | 251407 Weinzimer, Philip |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-04T14:45:13Z |
format | |
id | KOHA-OAI-TEST:45536 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-04T14:45:13Z |
publishDate | 1998 |
publisher | New York : John Wiley, |
record_format | dspace |
spelling | KOHA-OAI-TEST:455362020-12-19T16:58:21ZGetting it right! : creating customer value for market leadership / 251407 Weinzimer, Philip New York : John Wiley,199836PSZKLLCustomer servicesConsumer satisfactionMarket shareURN:ISBN:0471291889 |
spellingShingle | Customer services Consumer satisfaction Market share 251407 Weinzimer, Philip Getting it right! : creating customer value for market leadership / |
title | Getting it right! : creating customer value for market leadership / |
title_full | Getting it right! : creating customer value for market leadership / |
title_fullStr | Getting it right! : creating customer value for market leadership / |
title_full_unstemmed | Getting it right! : creating customer value for market leadership / |
title_short | Getting it right! : creating customer value for market leadership / |
title_sort | getting it right creating customer value for market leadership |
topic | Customer services Consumer satisfaction Market share |
work_keys_str_mv | AT 251407weinzimerphilip gettingitrightcreatingcustomervalueformarketleadership |