Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline /
Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011
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| Format: | |
| Language: | eng |
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2011
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| _version_ | 1826447838643486720 |
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| author | 507768 Kueh, Yii Shuan Ahamad Zaidi Bahari Fakulti Pengurusan dan Pembangunan Sumber Manusia |
| author_facet | 507768 Kueh, Yii Shuan Ahamad Zaidi Bahari Fakulti Pengurusan dan Pembangunan Sumber Manusia |
| author_sort | 507768 Kueh, Yii Shuan |
| collection | OCEAN |
| description | Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011 |
| first_indexed | 2024-03-05T11:17:10Z |
| format | |
| id | KOHA-OAI-TEST:455791 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T11:17:10Z |
| publishDate | 2011 |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:4557912020-12-19T17:16:37ZDeterminant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline / 507768 Kueh, Yii Shuan Ahamad Zaidi Bahari Fakulti Pengurusan dan Pembangunan Sumber Manusia 2011engProject Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011Includes bibliographical referencesPRZSLAirlines |
| spellingShingle | Airlines 507768 Kueh, Yii Shuan Ahamad Zaidi Bahari Fakulti Pengurusan dan Pembangunan Sumber Manusia Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline / |
| title | Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline / |
| title_full | Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline / |
| title_fullStr | Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline / |
| title_full_unstemmed | Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline / |
| title_short | Determinant dimensions of e-service quality and its effect on e-satisfaction in airline service : a case study of Malaysia Airline / |
| title_sort | determinant dimensions of e service quality and its effect on e satisfaction in airline service a case study of malaysia airline |
| topic | Airlines |
| work_keys_str_mv | AT 507768kuehyiishuan determinantdimensionsofeservicequalityanditseffectonesatisfactioninairlineserviceacasestudyofmalaysiaairline AT ahamadzaidibahari determinantdimensionsofeservicequalityanditseffectonesatisfactioninairlineserviceacasestudyofmalaysiaairline AT fakultipengurusandanpembangunansumbermanusia determinantdimensionsofeservicequalityanditseffectonesatisfactioninairlineserviceacasestudyofmalaysiaairline |