What customers value most : how to achieve business transformation by focusing on processes that touch your customers /
36
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| Format: | |
| Published: |
Toronto : John Wiley,
1995
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| Subjects: |
| _version_ | 1826364138537877504 |
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| author | 231004 Brown, Stanley A. |
| author_facet | 231004 Brown, Stanley A. |
| author_sort | 231004 Brown, Stanley A. |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-04T14:45:30Z |
| format | |
| id | KOHA-OAI-TEST:45630 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| last_indexed | 2024-03-04T14:45:30Z |
| publishDate | 1995 |
| publisher | Toronto : John Wiley, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:456302020-12-19T16:58:21ZWhat customers value most : how to achieve business transformation by focusing on processes that touch your customers / 231004 Brown, Stanley A. Toronto : John Wiley,199536FTIRCustomer servicesOrganizational effectivenessURN:ISBN:04716411235 |
| spellingShingle | Customer services Organizational effectiveness 231004 Brown, Stanley A. What customers value most : how to achieve business transformation by focusing on processes that touch your customers / |
| title | What customers value most : how to achieve business transformation by focusing on processes that touch your customers / |
| title_full | What customers value most : how to achieve business transformation by focusing on processes that touch your customers / |
| title_fullStr | What customers value most : how to achieve business transformation by focusing on processes that touch your customers / |
| title_full_unstemmed | What customers value most : how to achieve business transformation by focusing on processes that touch your customers / |
| title_short | What customers value most : how to achieve business transformation by focusing on processes that touch your customers / |
| title_sort | what customers value most how to achieve business transformation by focusing on processes that touch your customers |
| topic | Customer services Organizational effectiveness |
| work_keys_str_mv | AT 231004brownstanleya whatcustomersvaluemosthowtoachievebusinesstransformationbyfocusingonprocessesthattouchyourcustomers |