Call center success : essential skilla for CSRs /
08
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Boston, MA : Course Technology,
2000
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| Subjects: |
| _version_ | 1796654192693084160 |
|---|---|
| author | 263342 Finch, Lloyd C. |
| author_facet | 263342 Finch, Lloyd C. |
| author_sort | 263342 Finch, Lloyd C. |
| collection | OCEAN |
| description | 08 |
| first_indexed | 2024-03-04T14:46:56Z |
| format | |
| id | KOHA-OAI-TEST:46108 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-04T14:46:56Z |
| publishDate | 2000 |
| publisher | Boston, MA : Course Technology, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:461082020-12-19T16:58:23ZCall center success : essential skilla for CSRs / 263342 Finch, Lloyd C. Boston, MA : Course Technology,2000eng08PSZJBLCall centersTelephone etiquetteURN:ISBN:1423917472 (pbk.) |
| spellingShingle | Call centers Telephone etiquette 263342 Finch, Lloyd C. Call center success : essential skilla for CSRs / |
| title | Call center success : essential skilla for CSRs / |
| title_full | Call center success : essential skilla for CSRs / |
| title_fullStr | Call center success : essential skilla for CSRs / |
| title_full_unstemmed | Call center success : essential skilla for CSRs / |
| title_short | Call center success : essential skilla for CSRs / |
| title_sort | call center success essential skilla for csrs |
| topic | Call centers Telephone etiquette |
| work_keys_str_mv | AT 263342finchlloydc callcentersuccessessentialskillaforcsrs |