Service marketing /
36
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Published: |
New York : HarperCollins College Publishers,
1996
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Subjects: |
_version_ | 1796654222164361216 |
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author | 253439 Rust, Roland T. Zahorik, Anthony J. Keiningham, Timothy L. |
author_facet | 253439 Rust, Roland T. Zahorik, Anthony J. Keiningham, Timothy L. |
author_sort | 253439 Rust, Roland T. |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-04T14:47:23Z |
format | |
id | KOHA-OAI-TEST:46257 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-04T14:47:23Z |
publishDate | 1996 |
publisher | New York : HarperCollins College Publishers, |
record_format | dspace |
spelling | KOHA-OAI-TEST:462572020-12-19T16:58:24ZService marketing / 253439 Rust, Roland T. Zahorik, Anthony J. Keiningham, Timothy L. New York : HarperCollins College Publishers,199636PSZKLLService industriesCustomer servicesURN:ISBN:0673991458 |
spellingShingle | Service industries Customer services 253439 Rust, Roland T. Zahorik, Anthony J. Keiningham, Timothy L. Service marketing / |
title | Service marketing / |
title_full | Service marketing / |
title_fullStr | Service marketing / |
title_full_unstemmed | Service marketing / |
title_short | Service marketing / |
title_sort | service marketing |
topic | Service industries Customer services |
work_keys_str_mv | AT 253439rustrolandt servicemarketing AT zahorikanthonyj servicemarketing AT keininghamtimothyl servicemarketing |