Customer experience : future trends and insights /

Customer experience : future trends and insights /

Includes bibliographical references (p. 187) and index

Bibliographic Details
Main Authors:	522181 Shaw, Colin, Dibeehi, Qaalfa, Walden, Steven
Format:
Language:	eng
Published:	New York, NY. : Palgrave Macmillan, 2010
Subjects:	Customer relations

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