Managing challenging clients : building effective relationships with difficult customers /
Includes bibliographical references (p. 165) and index
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Basingstoke, ENK. : Palgrave Macmillan,
2012
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| Subjects: |
| _version_ | 1796741754275233792 |
|---|---|
| author | Oade, Ayanne |
| author_facet | Oade, Ayanne |
| author_sort | Oade, Ayanne |
| collection | OCEAN |
| description | Includes bibliographical references (p. 165) and index |
| first_indexed | 2024-03-05T11:49:22Z |
| format | |
| id | KOHA-OAI-TEST:466494 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T11:49:22Z |
| publishDate | 2012 |
| publisher | Basingstoke, ENK. : Palgrave Macmillan, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:4664942020-12-19T17:17:08ZManaging challenging clients : building effective relationships with difficult customers / Oade, Ayanne Basingstoke, ENK. : Palgrave Macmillan,2012.engIncludes bibliographical references (p. 165) and indexPSZJBLCustomer relations ManagementURN:ISBN:9780230238428 |
| spellingShingle | Customer relations Management Oade, Ayanne Managing challenging clients : building effective relationships with difficult customers / |
| title | Managing challenging clients : building effective relationships with difficult customers / |
| title_full | Managing challenging clients : building effective relationships with difficult customers / |
| title_fullStr | Managing challenging clients : building effective relationships with difficult customers / |
| title_full_unstemmed | Managing challenging clients : building effective relationships with difficult customers / |
| title_short | Managing challenging clients : building effective relationships with difficult customers / |
| title_sort | managing challenging clients building effective relationships with difficult customers |
| topic | Customer relations Management |
| work_keys_str_mv | AT oadeayanne managingchallengingclientsbuildingeffectiverelationshipswithdifficultcustomers |