Do the right thing : how dedicated employees create loyal customers and large profits /

Do the right thing : how dedicated employees create loyal customers and large profits /

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Bibliographic Details
Main Author:	351559 Parker, James F. (James Francis), 1947-
Format:
Language:	eng
Published:	Upper Saddle River, N.J. : Wharton School Pub., c200
Subjects:	Southwest Airlines Co. Airlines Customer relations Customer services

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