The power of two : how smart companies create win-win customer-supplier partnerships that outperform the competition /

The power of two : how smart companies create win-win customer-supplier partnerships that outperform the competition /

Includes bibliographical references (p. 187-190) and index

Bibliographic Details
Main Authors:	531156 Cordon, Carlos, Vollmann, Thomas E.
Format:
Language:	eng
Published:	Basingstoke [England] ; New York : Palgrave Macmillan, 2008
Subjects:	Industrial procurement Customer relations

Similar Items

The connected corporation : how leading companies win through customer-supplier alliances /
by: 175639 Lewis, Jordan D.
Published: (1995)

Customer relationship management : creating competitive advantage through win-win relationship strategies /
by: 385406 Storbacka, Kaj, et al.
Published: (2001)

Quality customer service : how to win with the customer /
by: 346261 Martin, William B.
Published: (2001)

Delivering customer service : how to win a competitive edge through managing customer relationships successfully /
by: Payne, Shelia
Published: (1997)

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty /
by: 421498 Thompson, Harvey
Published: (2004)

Relationship marketing for competitive advantage : winning and keeping customers /
by: Payne, Adrian
Published: (1995)

Working in partnership : best practice in customer-supplier relations /
by: 433187 Dale, Barrie, et al.
Published: (1998)

Winning with customers : a playbook for B2B /
by: 502774 Pigues, D. Keith, et al.
Published: (c201)

Jackpot! Harrah's winning secrets for customer loyalty /
by: 219338 Shook, Robert L.
Published: (2003)

How to win customers in the digital world : total action or fatal inaction /
by: 335406 Vervest, Peter, et al.
Published: (2000)

Willies way : 6 secrets for wooing, wowing, and winning customers and their loyalty /
by: Van Hooser, Phillip, 1957-
Published: (2005)

The customer service solution : managing emotions, trust, and control to win your customer's business /
by: Dasu, Sriram, et al.
Published: ([201)

When your customer wins, you can't lose /
by: 191262 Collis, Jack
Published: (2006)

Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy /
by: 397799 Stinnett, Bill
Published: (2005)

Emotion marketing : the hallmark way of winning customers for life /
by: 378508 Robinette, Scott, et al.
Published: (2001)

Shared expectations : sustaining customer relationships /
by: 280875 Little, Wayne A.
Published: (1995)

No-nonsense marketing : 101 practical ways to win and keep customers /
by: 312306 Prushan, Victor H.
Published: (1997)

Beyond negotiation : redeeming customer-supplier relationships/
by: 379364 Carlisle, John A., et al.
Published: (c198)

How to win new customers /
by: Fenton, John, 1938-
Published: (2007)

Strategic supply management : a blueprint for revitalizing the manufacturer-supplier partnership /
by: Bhote, Keki R., 1925-
Published: (1989)

Winning the Service Game /
by: Schneider, Benjamin, 1938-, author, et al.
Published: (1995)

HOW COMPANIES WIN : PROFITING FROM DEMAND-DRIVEN BUSINESS MODELS NO MATTER WHAT BUSINESS YOU'RE IN /
by: Kash, Rick, author 393334, et al.
Published: (2010)

Leveraging the strategic nature of procurement : a white paper on how the leaders are creating competitive advantage
Published: (1998)

Demystifying customer satisfaction towards an authorised automobile service centre / Cho Sin Win...[et al.]
by: Cho, Sin Win, et al.
Published: (2019)

Balanced sourcing : cooperation and competition in supplier relationships /
by: 249514 Laseter, Timothy M.
Published: (1998)

Valuespace : winning the battle for market leadership : lessons from the world's most admired companies /
by: 419544 Mittal, Banwari
Published: (2001)

Winning the customer : turn consumers into fans and get them to spend more /
by: 529987 Imbriano, Lou
Published: (c201)

Creating do-it-yourself customers : how great customer experiences build great companies /
by: Honebein, Peter C., 1963-, et al.
Published: (2005)

And the clients went wild! : how savvy professionals win all the business they want /
by: 171929 Kuzmeski, Maribeth
Published: (c201)

Profit-focused supplier management : how to identify risks and recognize opportunities /
by: Ostring, Pirkko 1960-
Published: (2004)

Creating winning bids /
by: 502223 Sawczuk, Basil
Published: (2013)

Creating winning classrooms /
by: 291667 Hook, Peter, et al.
Published: (2000)

All-in on AI : HOW SMART COMPANIES WIN BIG WITH ARTIFICIAL INTELLIGENCE /
by: Davenport, Thomas H., 1954- author. 259396, et al.
Published: ([202)

STUDY ON INTERNAL CONTROL OF SUPPLIERS AND CUSTOMERS IN A CONSTRUCTION COMPANY
by: BOGDAN RĂVAŞ
Published: (2013-12-01)

Winning the toughest customer /
by: Passi, Delia, et al.
Published: (c200)

Creating a customer focused company : 25 proven customer service strategies /
by: 231859 Linton, Ian
Published: (1994)

It's negotiable : the how-to handbook of win/win tactics /
by: 342170 Stark, Peter B.
Published: (1994)

Purchasing power : your suppliers, your profits /
by: 372455 Russil, Richard
Published: (1997)

Supplier selection and performance evaluation in Seagate International Johor /
by: Zamri Ahmad, 1984-, author 226379, et al.
Published: (2016)

Market your way to growth : 8 ways to win /
by: Kotler, Philip., et al.
Published: (2013)