Winning the customer : turn consumers into fans and get them to spend more /

Winning the customer : turn consumers into fans and get them to spend more /

Includes bibliographical references and index

Detaylı Bibliyografya
Yazar:	529987 Imbriano, Lou
Materyal Türü:
Dil:	eng
Baskı/Yayın Bilgisi:	New York : McGraw-Hill, c201
Konular:	Marketing Creative ability in business Consumer satisfaction Customer services

Benzer Materyaller

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty /
Yazar:: 421498 Thompson, Harvey
Baskı/Yayın Bilgisi: (2004)

Winning with customers : a playbook for B2B /
Yazar:: 502774 Pigues, D. Keith, ve diğerleri
Baskı/Yayın Bilgisi: (c201)

Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships /
Yazar:: Lafrenir̈e, Daniel, author
Baskı/Yayın Bilgisi: (2020)

Winning the Innovation Game /
Yazar:: Waitley, Denis E., author 635041, ve diğerleri
Baskı/Yayın Bilgisi: (1986)

When your customer wins, you can't lose /
Yazar:: 191262 Collis, Jack
Baskı/Yayın Bilgisi: (2006)

Profitable customers : how to identify, develop and retain them /
Yazar:: 186287 Wilson, Charles
Baskı/Yayın Bilgisi: (1996)

Get to know your customer. Workbook 1/
Yazar:: McDermott, Genevieve
Baskı/Yayın Bilgisi: (2006)

Relationship marketing for competitive advantage : winning and keeping customers /
Yazar:: Payne, Adrian
Baskı/Yayın Bilgisi: (1995)

Emotion marketing : the hallmark way of winning customers for life /
Yazar:: 378508 Robinette, Scott, ve diğerleri
Baskı/Yayın Bilgisi: (2001)

Who killed creativity? : ...and how can we get it back? : seven essential strategies to make yourself, your team and your organisation more innovative /
Yazar:: 179626 Grant, Andrew, ve diğerleri
Baskı/Yayın Bilgisi: (2012)

Creative people : how to manage them and maximize their creativity /
Yazar:: 238327 Fletcher, Winston
Baskı/Yayın Bilgisi: (1988)

The Apple experience : the secrets of delivering insanely great customer service /
Yazar:: 446624 Gallo, Carmine
Baskı/Yayın Bilgisi: (c201)

Demystifying customer satisfaction towards an authorised automobile service centre / Cho Sin Win...[et al.]
Yazar:: Cho, Sin Win, ve diğerleri
Baskı/Yayın Bilgisi: (2019)

Get content, get customers : turn prospects into buyers with content marketing /
Yazar:: 505100 Pulizzi, Joe, ve diğerleri
Baskı/Yayın Bilgisi: (c200)

Winning wizards words of management wisdom /
Yazar:: 271072 Fisher, William P.
Baskı/Yayın Bilgisi: (2006)

Getting it right! : creating customer value for market leadership /
Yazar:: 251407 Weinzimer, Philip
Baskı/Yayın Bilgisi: (1998)

Quality customer service : how to win with the customer /
Yazar:: 346261 Martin, William B.
Baskı/Yayın Bilgisi: (2001)

Involving customers in new service development /
Yazar:: Edvardsson, Bo, 1952-
Baskı/Yayın Bilgisi: (c200)

TURNING IDEAS INTO INNOVATIONS /
Yazar:: Tan, Bugs, ve diğerleri
Baskı/Yayın Bilgisi: (2013)

Thinking hats and coloured turbans : creativity across cultures /
Yazar:: 452966 Singh, Kirpal
Baskı/Yayın Bilgisi: (2004)

Building brain power : turning grey matter into gold /
Yazar:: 329007 Mukerjea, Dilip
Baskı/Yayın Bilgisi: (2003)

The idea hunter : how to find the best ideas and make them happen /
Yazar:: 222870 Boynton, Andrew C., ve diğerleri
Baskı/Yayın Bilgisi: (2011)

Business Model Canvas: Ceiling Fan Cleaner / Nursyafreena Rosli
Yazar:: Rosli, Nursyafreena
Baskı/Yayın Bilgisi: (2020)

Service quality, customer satisfaction and customer loyalty in chain restaurant industry: a case study on Starbuck Coffee Johor Bahru /
Yazar:: Low, Yam Nee, 1991-, ve diğerleri
Baskı/Yayın Bilgisi: (2015)

The effect of customer value and trust on customer satisfaction and its impact on customer loyalty
Yazar:: Yudhi Koesworodjati, ve diğerleri
Baskı/Yayın Bilgisi: (2023-09-01)

Service quality, customer satisfaction and customer loyalty in chain restaurant industry: a case study on Starbuck Coffee Johor Bahru [electronic resource] /
Yazar:: Low, Yam Nee, 1991-, ve diğerleri
Baskı/Yayın Bilgisi: (2015)

Creativity, communication, and culture value /
Yazar:: 306159 Negus, Keith, ve diğerleri
Baskı/Yayın Bilgisi: (2004)

You're creative : let your creativity bloom /
Yazar:: 205938 Yew, Kam Keong
Baskı/Yayın Bilgisi: (1997)

You are creative : let your creativity bloom /
Yazar:: 205938 Yew, Kam Keong
Baskı/Yayın Bilgisi: (2000)

Creativity : a new psychology /
Yazar:: 255014 Swede, George
Baskı/Yayın Bilgisi: (1993)

Customer winback : how to recapture lost customers and keep them loyal /
Yazar:: 341711 Griffin, Jill, ve diğerleri
Baskı/Yayın Bilgisi: (2001)

CUSTOMER BEHAVIOR TRANSFORMATION: HISTORY AND TODAY
Yazar:: N. V. Barinova
Baskı/Yayın Bilgisi: (2018-06-01)

Customer satisfaction and service quality challenges and issues in Malaysia /
Yazar:: Mohd. Effandi Yusoff author, ve diğerleri
Baskı/Yayın Bilgisi: (2008)

Corporate creativity : the winning edge /
Yazar:: 192956 Khandwalla, Pradip N.
Baskı/Yayın Bilgisi: (2003)

Great by choice : uncertainty, chaos, and luck-why some thrive despite them all /
Yazar:: 218902 Collins, Jim, ve diğerleri
Baskı/Yayın Bilgisi: (2011)

Creativity and inventions /
Yazar:: 205938 Yew, Kam Keong

The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs /
Yazar:: 218802 Price, Bill, ve diğerleri
Baskı/Yayın Bilgisi: (2008)

Customer retention : an integrated process for keeping your best customers /
Yazar:: 337115 Lowenstein, Michael W.
Baskı/Yayın Bilgisi: (1995)

Quality : from customer needs to customer satisfaction /
Yazar:: 334531 Bergman, Bo, ve diğerleri
Baskı/Yayın Bilgisi: (1994)

Juicing the orange : how to turn creativity into a powerful business advantage /
Yazar:: 327032 Fallon, Pat, ve diğerleri
Baskı/Yayın Bilgisi: (2006)