Determination of influencing factors on service system improvement using AHP and QFD tools [electronic resource] /

Determination of influencing factors on service system improvement using AHP and QFD tools [electronic resource] /

Thesis (Sarjana Kejuruteraan (Kejuruteraan Industri)) - Universiti Teknologi Malaysia, 2012

Bibliographic Details
Main Author: Mehdi Shamohammadi, 1982-
Format:
Language:eng
Published: 2012
Subjects:
Universities and colleges

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