Service quality : research perspectives /
36
| Main Authors: | , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Thousand Oaks, CA : Sage Publications,
2004
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| Subjects: |
| _version_ | 1796654502213844992 |
|---|---|
| author | Schneider, Benjamin, 1938- White, Susan S. |
| author_facet | Schneider, Benjamin, 1938- White, Susan S. |
| author_sort | Schneider, Benjamin, 1938- |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-04T14:51:29Z |
| format | |
| id | KOHA-OAI-TEST:47634 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-04T14:51:29Z |
| publishDate | 2004 |
| publisher | Thousand Oaks, CA : Sage Publications, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:476342020-12-19T16:58:28ZService quality : research perspectives / Schneider, Benjamin, 1938- White, Susan S. Thousand Oaks, CA : Sage Publications,2004eng36PSZJBLCustomer servicesCustomer servicesConsumer satisfactionURN:ISBN:076192146X (hbk.) |
| spellingShingle | Customer services Customer services Consumer satisfaction Schneider, Benjamin, 1938- White, Susan S. Service quality : research perspectives / |
| title | Service quality : research perspectives / |
| title_full | Service quality : research perspectives / |
| title_fullStr | Service quality : research perspectives / |
| title_full_unstemmed | Service quality : research perspectives / |
| title_short | Service quality : research perspectives / |
| title_sort | service quality research perspectives |
| topic | Customer services Customer services Consumer satisfaction |
| work_keys_str_mv | AT schneiderbenjamin1938 servicequalityresearchperspectives AT whitesusans servicequalityresearchperspectives |