Executive's guide to IT governance : improving systems processes with service management, COBIT, and ITIL /

Ítems similars

• IT audit, control, and security /
  per: 286615 Moeller, Robert R.
  Publicat: (c201)
• Effective IT service management : to ITIL and beyond! /
  per: 334195 Addy, Rob
  Publicat: (2007)
• Linking ITIL with outsource services case study : center of information communication technology in UTM /
  per: Rokhsareh Mobarhan, 1985-, et al.
  Publicat: (2009)
• Linking ITIL with outsource services case study [electronic resource] : center of information communication technology in UTM /
  per: Rokhsareh Mobarhan, 1985-, et al.
  Publicat: (2009)
• Introduction to ITIL
  per: Great Britain. Office of Government Commerce
  Publicat: (2005)