Executive's guide to IT governance : improving systems processes with service management, COBIT, and ITIL /

Geahča maid

• IT audit, control, and security /
  Dahkki: 286615 Moeller, Robert R.
  Almmustuhtton: (c201)
• Effective IT service management : to ITIL and beyond! /
  Dahkki: 334195 Addy, Rob
  Almmustuhtton: (2007)
• Linking ITIL with outsource services case study : center of information communication technology in UTM /
  Dahkki: Rokhsareh Mobarhan, 1985-, et al.
  Almmustuhtton: (2009)
• Linking ITIL with outsource services case study [electronic resource] : center of information communication technology in UTM /
  Dahkki: Rokhsareh Mobarhan, 1985-, et al.
  Almmustuhtton: (2009)
• Introduction to ITIL
  Dahkki: Great Britain. Office of Government Commerce
  Almmustuhtton: (2005)