Lean hospitals : improving quality, patient safety, and employee engagement /

"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety an...

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Bibliographic Details
Main Author: Graban, Mark.
Format:
Language:eng
Published: New York : Productivity Press/Taylor & Francis, 2012
Subjects:
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author Graban, Mark.
author_facet Graban, Mark.
author_sort Graban, Mark.
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description "The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher.
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institution Universiti Teknologi Malaysia - OCEAN
language eng
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publishDate 2012
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spelling KOHA-OAI-TEST:4854302020-12-19T17:17:54ZLean hospitals : improving quality, patient safety, and employee engagement / Graban, Mark. New York : Productivity Press/Taylor & Francis,2012.eng"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher.Includes bibliographical references and index."The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher.PSZJBLHospitalsHospital careHospital carePatientsJust-in-time systems.Total quality management.URN:ISBN:9781439870433 (pbk.)
spellingShingle Hospitals
Hospital care
Hospital care
Patients
Just-in-time systems.
Total quality management.
Graban, Mark.
Lean hospitals : improving quality, patient safety, and employee engagement /
title Lean hospitals : improving quality, patient safety, and employee engagement /
title_full Lean hospitals : improving quality, patient safety, and employee engagement /
title_fullStr Lean hospitals : improving quality, patient safety, and employee engagement /
title_full_unstemmed Lean hospitals : improving quality, patient safety, and employee engagement /
title_short Lean hospitals : improving quality, patient safety, and employee engagement /
title_sort lean hospitals improving quality patient safety and employee engagement
topic Hospitals
Hospital care
Hospital care
Patients
Just-in-time systems.
Total quality management.
work_keys_str_mv AT grabanmark leanhospitalsimprovingqualitypatientsafetyandemployeeengagement