Lean hospitals : improving quality, patient safety, and employee engagement /
"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety an...
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| Jezik: | eng |
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New York : Productivity Press/Taylor & Francis,
2012
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