A study on the CRM customer benefits towards customer satisfaction /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013
| Main Authors: | , , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
2013
|
| Subjects: |
| _version_ | 1826455272560787456 |
|---|---|
| author | Nastaran Mohammadhossein, 1987- Nor Hidayati Zakaria, supervisor Fakulti Komputeran |
| author_facet | Nastaran Mohammadhossein, 1987- Nor Hidayati Zakaria, supervisor Fakulti Komputeran |
| author_sort | Nastaran Mohammadhossein, 1987- |
| collection | OCEAN |
| description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013 |
| first_indexed | 2024-03-05T13:05:16Z |
| format | |
| id | KOHA-OAI-TEST:491735 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T13:05:16Z |
| publishDate | 2013 |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:4917352020-12-19T17:18:10ZA study on the CRM customer benefits towards customer satisfaction / Nastaran Mohammadhossein, 1987- Nor Hidayati Zakaria, supervisor Fakulti Komputeran 2013engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013Includes bibliographical referencesPRZSLCustomer relationsConsumer satisfaction |
| spellingShingle | Customer relations Consumer satisfaction Nastaran Mohammadhossein, 1987- Nor Hidayati Zakaria, supervisor Fakulti Komputeran A study on the CRM customer benefits towards customer satisfaction / |
| title | A study on the CRM customer benefits towards customer satisfaction / |
| title_full | A study on the CRM customer benefits towards customer satisfaction / |
| title_fullStr | A study on the CRM customer benefits towards customer satisfaction / |
| title_full_unstemmed | A study on the CRM customer benefits towards customer satisfaction / |
| title_short | A study on the CRM customer benefits towards customer satisfaction / |
| title_sort | study on the crm customer benefits towards customer satisfaction |
| topic | Customer relations Consumer satisfaction |
| work_keys_str_mv | AT nastaranmohammadhossein1987 astudyonthecrmcustomerbenefitstowardscustomersatisfaction AT norhidayatizakariasupervisor astudyonthecrmcustomerbenefitstowardscustomersatisfaction AT fakultikomputeran astudyonthecrmcustomerbenefitstowardscustomersatisfaction AT nastaranmohammadhossein1987 studyonthecrmcustomerbenefitstowardscustomersatisfaction AT norhidayatizakariasupervisor studyonthecrmcustomerbenefitstowardscustomersatisfaction AT fakultikomputeran studyonthecrmcustomerbenefitstowardscustomersatisfaction |