A study on the CRM customer benefits towards customer satisfaction /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Authors: Nastaran Mohammadhossein, 1987-, Nor Hidayati Zakaria, supervisor, Fakulti Komputeran
Format:
Language:eng
Published: 2013
Subjects:
_version_ 1826455272560787456
author Nastaran Mohammadhossein, 1987-
Nor Hidayati Zakaria, supervisor
Fakulti Komputeran
author_facet Nastaran Mohammadhossein, 1987-
Nor Hidayati Zakaria, supervisor
Fakulti Komputeran
author_sort Nastaran Mohammadhossein, 1987-
collection OCEAN
description Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013
first_indexed 2024-03-05T13:05:16Z
format
id KOHA-OAI-TEST:491735
institution Universiti Teknologi Malaysia - OCEAN
language eng
last_indexed 2024-03-05T13:05:16Z
publishDate 2013
record_format dspace
spelling KOHA-OAI-TEST:4917352020-12-19T17:18:10ZA study on the CRM customer benefits towards customer satisfaction / Nastaran Mohammadhossein, 1987- Nor Hidayati Zakaria, supervisor Fakulti Komputeran 2013engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013Includes bibliographical referencesPRZSLCustomer relationsConsumer satisfaction
spellingShingle Customer relations
Consumer satisfaction
Nastaran Mohammadhossein, 1987-
Nor Hidayati Zakaria, supervisor
Fakulti Komputeran
A study on the CRM customer benefits towards customer satisfaction /
title A study on the CRM customer benefits towards customer satisfaction /
title_full A study on the CRM customer benefits towards customer satisfaction /
title_fullStr A study on the CRM customer benefits towards customer satisfaction /
title_full_unstemmed A study on the CRM customer benefits towards customer satisfaction /
title_short A study on the CRM customer benefits towards customer satisfaction /
title_sort study on the crm customer benefits towards customer satisfaction
topic Customer relations
Consumer satisfaction
work_keys_str_mv AT nastaranmohammadhossein1987 astudyonthecrmcustomerbenefitstowardscustomersatisfaction
AT norhidayatizakariasupervisor astudyonthecrmcustomerbenefitstowardscustomersatisfaction
AT fakultikomputeran astudyonthecrmcustomerbenefitstowardscustomersatisfaction
AT nastaranmohammadhossein1987 studyonthecrmcustomerbenefitstowardscustomersatisfaction
AT norhidayatizakariasupervisor studyonthecrmcustomerbenefitstowardscustomersatisfaction
AT fakultikomputeran studyonthecrmcustomerbenefitstowardscustomersatisfaction