A study on the CRM customer benefits towards customer satisfaction [electronic resource] /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013
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Language: | eng |
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2013
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author | Nastaran Mohammadhossein, 1987- |
author_facet | Nastaran Mohammadhossein, 1987- |
author_sort | Nastaran Mohammadhossein, 1987- |
collection | OCEAN |
description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013 |
first_indexed | 2024-03-05T13:05:16Z |
format | |
id | KOHA-OAI-TEST:491738 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T13:05:16Z |
publishDate | 2013 |
record_format | dspace |
spelling | KOHA-OAI-TEST:4917382020-12-19T17:18:10ZA study on the CRM customer benefits towards customer satisfaction [electronic resource] / Nastaran Mohammadhossein, 1987- 2013engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013Includes bibliographical referencesPSZJBLCustomer relationsConsumer satisfaction |
spellingShingle | Customer relations Consumer satisfaction Nastaran Mohammadhossein, 1987- A study on the CRM customer benefits towards customer satisfaction [electronic resource] / |
title | A study on the CRM customer benefits towards customer satisfaction [electronic resource] / |
title_full | A study on the CRM customer benefits towards customer satisfaction [electronic resource] / |
title_fullStr | A study on the CRM customer benefits towards customer satisfaction [electronic resource] / |
title_full_unstemmed | A study on the CRM customer benefits towards customer satisfaction [electronic resource] / |
title_short | A study on the CRM customer benefits towards customer satisfaction [electronic resource] / |
title_sort | study on the crm customer benefits towards customer satisfaction electronic resource |
topic | Customer relations Consumer satisfaction |
work_keys_str_mv | AT nastaranmohammadhossein1987 astudyonthecrmcustomerbenefitstowardscustomersatisfactionelectronicresource AT nastaranmohammadhossein1987 studyonthecrmcustomerbenefitstowardscustomersatisfactionelectronicresource |