The role of customer-linking, brand position and new service development on customer loyalty in internet banking /
Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2013
Main Authors: | , , , |
---|---|
Format: | |
Language: | eng |
Published: |
2013
|
Subjects: |
_version_ | 1826455348363395072 |
---|---|
author | Mojgan Bahrami Samani, 1984- Noor Hazarina Hashim, supervisor Razib Arshad, supervisor Fakulti Pengurusan |
author_facet | Mojgan Bahrami Samani, 1984- Noor Hazarina Hashim, supervisor Razib Arshad, supervisor Fakulti Pengurusan |
author_sort | Mojgan Bahrami Samani, 1984- |
collection | OCEAN |
description | Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2013 |
first_indexed | 2024-03-05T13:06:23Z |
format | |
id | KOHA-OAI-TEST:492121 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T13:06:23Z |
publishDate | 2013 |
record_format | dspace |
spelling | KOHA-OAI-TEST:4921212020-12-19T17:18:11ZThe role of customer-linking, brand position and new service development on customer loyalty in internet banking / Mojgan Bahrami Samani, 1984- Noor Hazarina Hashim, supervisor Razib Arshad, supervisor Fakulti Pengurusan 2013engThesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2013Includes bibliographical referencesSPSLInternet bankingCustomer loyalty |
spellingShingle | Internet banking Customer loyalty Mojgan Bahrami Samani, 1984- Noor Hazarina Hashim, supervisor Razib Arshad, supervisor Fakulti Pengurusan The role of customer-linking, brand position and new service development on customer loyalty in internet banking / |
title | The role of customer-linking, brand position and new service development on customer loyalty in internet banking / |
title_full | The role of customer-linking, brand position and new service development on customer loyalty in internet banking / |
title_fullStr | The role of customer-linking, brand position and new service development on customer loyalty in internet banking / |
title_full_unstemmed | The role of customer-linking, brand position and new service development on customer loyalty in internet banking / |
title_short | The role of customer-linking, brand position and new service development on customer loyalty in internet banking / |
title_sort | role of customer linking brand position and new service development on customer loyalty in internet banking |
topic | Internet banking Customer loyalty |
work_keys_str_mv | AT mojganbahramisamani1984 theroleofcustomerlinkingbrandpositionandnewservicedevelopmentoncustomerloyaltyininternetbanking AT noorhazarinahashimsupervisor theroleofcustomerlinkingbrandpositionandnewservicedevelopmentoncustomerloyaltyininternetbanking AT razibarshadsupervisor theroleofcustomerlinkingbrandpositionandnewservicedevelopmentoncustomerloyaltyininternetbanking AT fakultipengurusan theroleofcustomerlinkingbrandpositionandnewservicedevelopmentoncustomerloyaltyininternetbanking AT mojganbahramisamani1984 roleofcustomerlinkingbrandpositionandnewservicedevelopmentoncustomerloyaltyininternetbanking AT noorhazarinahashimsupervisor roleofcustomerlinkingbrandpositionandnewservicedevelopmentoncustomerloyaltyininternetbanking AT razibarshadsupervisor roleofcustomerlinkingbrandpositionandnewservicedevelopmentoncustomerloyaltyininternetbanking AT fakultipengurusan roleofcustomerlinkingbrandpositionandnewservicedevelopmentoncustomerloyaltyininternetbanking |