Dealing with difficult people : how to deal with nasty customers demanding bosses and annoying co-workers /

Dealing with difficult people : how to deal with nasty customers demanding bosses and annoying co-workers /

Čájet eará veršuvnnaid (1)

Includes bibliographical references

Bibliográfalaš dieđut
Váldodahkki:	192476 Cava, Roberta
Materiálatiipa:
Giella:	eng
Almmustuhtton:	New Delhi : Jaico Publishing House, 2011
Fáttát:	Interpersonal communication Work Interpersonal conflict

Geahča maid

Dealing with difficult people : how to deal with nasty customers, demanding bosses, and annoying co-workers /
Dahkki: 192476 Cava, Roberta
Almmustuhtton: (2004)

201 ways to deal with difficult people /
Dahkki: 363921 Axelrod, Alan, et al.
Almmustuhtton: (1997)

Dealing with difficult people /
Dahkki: 461645 Lilley, Roy C.
Almmustuhtton: (2006)

Dealing with difficult people
Dahkki: Harvard Business School
Almmustuhtton: (2005)

A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls and other difficult people /
Dahkki: 447847 Scott, Gini Graham
Almmustuhtton: (2004)

Emotional vampires : dealing with the people who drain you dry /
Dahkki: 449005 Bernstein, Albert J.
Almmustuhtton: (2001)

A survival guide for working with bad bosses : dealing with bullies, idiots, back-stabbers, and other managers from hell /
Dahkki: 447847 Scott, Gini Graham
Almmustuhtton: (2006)

Dealing with difficult people : 24 lessons for bringing out the best in everyone /
Dahkki: 214462 Brinkman, Rick, et al.
Almmustuhtton: (2003)

Working with difficult people /
Dahkki: 239694 Solomon, Muriel
Almmustuhtton: (1990)

How people tick : a guide to difficult people and how to handle them /
Dahkki: 391880 Leibling, Mike
Almmustuhtton: (2005)

The handbook for working with difficult groups : how they are difficult, why they are difficult and what you can do about it /
Dahkki: Schuman, Sandy, 1951-
Almmustuhtton: (c201)

Dealing with people you can't stand : how to bring out the best in people at their worst /
Dahkki: 214462 Brinkman, Rick, et al.
Almmustuhtton: (c201)

Dealing with people you can't stand : how to bring out the best in people at their worst /
Dahkki: 214462 Brinkman, Rick, et al.
Almmustuhtton: (c200)

Dealing with people you can't stand : how to bring out the best in people at their worst /
Dahkki: 214462 Brinkman, Rick, et al.
Almmustuhtton: (1994)

Managing difficult interactions : expert solutions to everyday challenges
Almmustuhtton: (2008)

How to have confidence and power in dealing with people/
Dahkki: 323377 Giblin, Les
Almmustuhtton: (1986)

The Smile Connection : How to Use Humor in Dealing with People /
Dahkki: Blumenfeld, Esther, author 359420, et al.
Almmustuhtton: (1986)

Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people /
Dahkki: 205407 El-Shamy, Susan
Almmustuhtton: (2005)

When smart people work for dumb bosses : how to survive in a crazy and dysfunctional workplace /
Dahkki: 318614 Lundin, William, et al.
Almmustuhtton: (1998)

Dinasour brains: dealing with all those impossible people at work/
Dahkki: 449005 Bernstein, Albert J., et al.
Almmustuhtton: (1989)

MANAGER'S SURVIVAL GUIDE : HOW TO AVOID THE 750 MOST COMMON MISTAKE IN DEALING WITH PEOPLE /
Dahkki: Krieff, Allan
Almmustuhtton: (1996)

Kemahiran interpersonal untuk guru bestari /
Dahkki: Abdullah Hassan, 1942-, et al.
Almmustuhtton: (2000)

Kemahiran interpersonal untuk guru /
Dahkki: Abdullah Hassan, 1942-, et al.
Almmustuhtton: (2000)

Reaching out : interpersonal effectiveness and self-actualization/
Dahkki: Johnson, David W., 1940-
Almmustuhtton: (1986)

Investigating personality and communication strategies used by ESL learners /
Dahkki: Farah Liyana Ahmad Azmey, 1987-, et al.
Almmustuhtton: (2013)

Why Are We Yelling?: THE ART OF PRODUCTIVE DISAGREEMENT /
Dahkki: Benson, Buster author
Almmustuhtton: (2019)

Investigating personality and communication strategies used by ESL learners [electronic resource] /
Dahkki: Farah Liyana Ahmad Azmey, 1987-
Almmustuhtton: (2013)

The office survival guide : surefire techniques for dealing with challenging people and situations /
Dahkki: 429481 Puder-York, Marilyn, et al.
Almmustuhtton: (2006)

Conflict management : a practical guide /
Dahkki: 465907 Condliffe, Peter
Almmustuhtton: (2002)

How to manage your boss /
Dahkki: 378521 Fritz, Roger, et al.
Almmustuhtton: (1999)

How to manage your boss /
Dahkki: 378521 Fritz, Roger
Almmustuhtton: (1994)

Stand out! : 330 ways for gaining the edge with bosses, co-workers, subordinates, and customers /
Dahkki: 178988 DuBrin, Andrew J.
Almmustuhtton: (1993)

25 ways to win with people : how to make others feel like a million bucks /
Dahkki: Maxwell, John C., 1947-, et al.
Almmustuhtton: (2005)

Taking charge of anger : how to resolve conflict, sustain relationships, and express yourself without losing control /
Dahkki: 487411 Nay, W. Robert
Almmustuhtton: (c200)

Hubungan antara konflik interpersonal dengan motivasi pekerja dalam kalangan staf-staf sokongan kolej-kolej kediaman di Universiti Teknologi Malaysia (UTM), Johor Bahru /
Dahkki: Mohamad Zulfadli Hasni, author, et al.
Almmustuhtton: (2011)

Hubungan antara kecerdasan spritual dengan kemaafan dalam penyelesaian konflik interpersonal di Pulai Spring Resort Johor /
Dahkki: Ani Asyrina Ashaari 639751, et al.
Almmustuhtton: (2016)

Hubungan antara kecerdasan spritual dengan kemaafan dalam penyelesaian konflik interpersonal di Pulai Spring Resort Johor [electronic resource] /
Dahkki: Ani Asyrina Ashaari, et al.
Almmustuhtton: (2016)

Ready-to-use conflict resolution activities for secondary students : strategies for dealing with conflict in real-life situations plus guidelines for creating a peer mediation program /
Dahkki: 271913 Perlstein, Ruth, et al.
Almmustuhtton: (1996)

Working with difficult people [kasetvideo]
Almmustuhtton: ([198)

Competence in interpersonal conflict /
Dahkki: 446344 Cupach, William R., et al.
Almmustuhtton: (1997)