Return on process (ROP) : getting real performance results from process improvement /

Return on process (ROP) : getting real performance results from process improvement /

Includes bibliographical references and index.

Bibliographic Details
Main Author:	403593 West, Michael
Format:
Language:	eng
Published:	Boca Raton, FL : CRC Press , [201
Subjects:	Reengineering (Management) Performance

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